The computer will use to safeguard their rights to ask smart 3 HP Quality Door

Hewlett-Packard computer graphics for high temperature, display Huaping, splash screen, snowflakes screen complaints on issues such as seen in the major sites. And organized a collection of a large number of lawyers and more than 315 consumers to the date of the collective rights protection. It seems in the general reader is a major event, because as the global PC market share, HP's first brand of quality problems actually occurred, there is HP pavilion ze4400 Battery very surprising.

So, in the end Hewlett-Packard graphics card temperature, displays and other issues 花屏 What are the causes? HP's warranty policy and solutions reasonable? How should we use your laptop, how should intellectual rights protection? See below.

HP's notebook is not a case

According to the author to understand that this encounter complaints HP notebook, mainly in November 2007 prior to Hewlett-Packard HP Pavilion and Compaq Presario production series of notebook PCs. Why is there a collective group of computer graphics fever, display it?

We must first understand what these two series of computer graphics supplier NVIDIA. In August 2008, NVIDIA graphics card vendors have this experienced a large-scale "hot graphics flaw gate" incident. Acknowledge that time NVIDIA's G84 and G86 series of graphics cards flawed, leading to Hewlett-Packard, Dell and Lenovo and other major PC makers more than 1800 million products are affected. NVIDIA has prepared 200 million U.S. dollars in emergency funding to address its deficiencies caused by graphics user complaints with.

This time, the user complaints, these HP notebooks is the use of FUJITSU FPCBP80 Battery graphics products, so this complaint is just "old wine in new bottles loaded," nothing new. And we can google search on "Notebook blue screen" "Notebook and other keywords and you will see the search results, is not only Hewlett-Packard, as well as Dell, Lenovo and other PC notebook manufacturers the same problem.

Why would a similar number of PC makers Hewlett-Packard laptop graphics card overheating problem? The reason is simple, in today's PC homogenization, PC industry chain has been vertical integration, HP, Dell, Lenovo and other PC industry companies is just one link in the chain: complete machine assembly. To the CPU, motherboards, graphics cards almost all other major components from Intel, AMD, ASUS, NVIDIA, ATI and others. These brands purchased the same batch of issues NVIDIA graphics cards, thus resulting in a collective emergence card overheating, Huaping, blue screen and so on.

Of course, since consumers buy a certain brand of notebook computers, the first problem is to find the brand manufacturers, this is not unreasonable.

HP's warranty policy anomaly?

I remember in the NVIDIA graphics card to the world to declare their own existence over-heating problem, the major PC manufacturers are in their own official website posted a notice. Among them, HP's response is: if the user purchased this notebook damage is caused by defects in question, it will provide free repairs, and the official Web site lists the affected product model and query product model approach, introduced a limited warranty services, a comprehensive plan, since the date of purchase 24 months of free maintenance similar problems, but also recommends users to quickly update the BIOS to prevent.

The Dell also announced on its official Web site of the affected models, and want the user to quickly update the BIOS, the, if not solve the problem, Dell will be HP pavilion dv6000 Battery on the terms of the maintenance agreement to provide follow-up support services. From this, HP NVIDIA graphics cards for the heating solution to the problem is not the same as with the other PC manufacturers, why two years after 3.15 on the eve of another encounter large area of complaint?

I personally believe that, because HP is the largest share of the PC manufacturers, so the number of PC sales up. But also to tackle the problem notebook from Hewlett-Packard launched the "Limited Warranty" program is over 24 months, a lot of consumers at PC in the "limited warranty" two years after a problem, and now can not get free repairs, they begin to collective complaints .

I understand that this part of the user's mood, because they trust HP because it purchased an HP laptop, HP laptop and that certain durable than other brands. If there are problems, it will produce a severe psychological divide, they begin to vent their anger on Hewlett-Packard. This is like, we are a small shop and bought a pack of expired drinks, we will Zirendaomei, but if Wal-Mart, Carrefour bought the same expired goods will directly go to Wal-Mart seek explanation. I once encountered at the Wal-Mart to buy an outdated drink thing.

However, a yard owned by a yard, no formal enterprises are afraid of their own product warranty for life, in addition to the TV direct sales and psoriasis ads swindler company will play the "lifetime warranty" "cure" slogan to deceive consumers Therefore, rational consumers should recognize this fact.

The computer must be available, rights protection should be smart

Here I also reminded the notebook computer Acer Aspire 1410 Battery to use computers to pay attention to the course of a few problems:

First of all, notebook cooling than desktops in itself is poor, so if prolonged use of laptop computers, it is best to add a laptop cooling base, thereby helping notebook cooling to prevent overheating caused 花屏 graphics, and even burn out motherboard problems.

Second, the regular cleaning of the outlet notebook dust, dust to avoid being blocked out the draft, affecting heat dissipation. In fact, the clean-up is very simple, only needs a small screwdriver to open the rear cover, and then the accumulation of dust blowing with a hairdryer or fan can clean their own hands and clothing.

Again, on a regular basis on the official website of the brand manufacturers update BIOS, the brand manufacturers will be regularly available on the website to download the latest BIOS. BIOS on the motherboard inside the computer program on a ROM chip, its main function is to provide the most bottom of the computer, the most direct hardware configuration and control. Update the program help protect your computer motherboards and graphics cards.

In addition, the use of a large notebook to play online games, especially 3D games to be careful. Notebook's own cooling performance due to the relatively weak, if prolonged use of laptops to play large-scale online games, will lead to excessive graphics fever, are very likely to burn out the motherboard, motherboard burned a lot of users are playing online games because it caused.

Finally, the rights protection to be smart. Dell Inspiron 6000 Battery care to use their own laptop computers, a problem the first time to play the brand manufacturers warranty provided by telephone consultation, so that a professional customer service staff to help you solve the problem. Rather than 听风 is the rain, by some companies and organizations to use to become victims of their competition in the market.